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Crisis communications: Kay Burley vs Merlin Entertainment

by Ann Wright, June 11, 2015

It was hard to sympathise with the boss of Merlin Entertainment Nick Varney after the accident on the Smiler ride at Alton Towers in which 16 people were injured – but a lot of people did. That was because of the way he was hectored by Sky News presenter Kay Burley during a live interview […]

Filed Under: Crisis Management, General, News and Views Tagged With: Crisis Communications, Kay Burley, Merlin

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