Having a robust crisis communications strategy is one of the most vital ways to manage reputational risk to your business or organisation. It provides the security that should you face a problem or emergency, with a crisis communications plan in place, it will not escalate out of control. Here is the slideshare from our recent […]
Slideshare: how to protect your reputation in a crisis
This week I delivered a webinar for the Institute of Risk Management on the topic of how to protect your reputation in a crisis. Areas it covered included how the media responds in a crisis, how to handle the media, how to create a crisis communications strategy and how to manage the demands of social media. Protecting […]