This week I delivered a webinar for the Institute of Risk Management on the topic of how to protect your reputation in a crisis. Areas it covered included how the media responds in a crisis, how to handle the media, how to create a crisis communications strategy and how to manage the demands of social media. Protecting […]
One approach to crisis communications training
Over the past couple weeks, I’ve been thinking quite a bit about crisis communications training. The reason is that last week I met a potential client to discuss running a crisis comms course for its senior executives. They were in a sensitive industry and had taken the very sensible decision that their senior management should […]
Stay in touch: social media