There is an oft-quoted statistic that the words you say make up just seven percent of successful communication skills. However, that doesn’t mean you shouldn’t think about them carefully. Here are three quick tips: The art of listening The first key to communicating well is to learn the art of listening. This is really the […]
Communicating well as a CEO
“For a business leader, building reputation and trust IS the day job, which makes communications the day job too.” That quote is by the former head of Marks and Spencer, Stuart Rose, who knows a thing or two about the importance of good communicating well, and how it can protect and enhance your reputation. It […]
Slideshare: Communication skills for CEOs
If you are a senior leader, or CEO, the way in which you communicate can make the difference between shared vision or a fractured vision, a happy team and a discontented team, and an enviable reputation and a question mark. It is an integral part of your role to communicate effectively. This week I gave a […]
The secrets of great client communication
The ability to communicate well is vital in all spheres of life – and for those in business, the way you communicate can be the difference between success and failure. In this, the first of a series of occasional blogs by our presentation and communications trainer, Sue Carruthers, she gives the inside track on how to […]
Stay in touch: social media