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Handling a crisis: getting the comms right

by Graham Fitzgerald, February 4, 2020

Cadent: Handling a crisis

We often focus on things that go wrong, but here is an example of a company handling a crisis well. So, credit where it is due. The gas supplier Cadent and the local authority responded quickly and sympathetically to an emergency that affected over 2,000 homes. It started when a water main burst in a […]

Filed Under: Crisis Management, General Tagged With: Cadent, Crisis Communications, Crisis communications case study

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