Are you confident your organisation could cope if a bad news story went viral and you were besieged by the media?
In our social media world, an emergency situation can quickly get out of hand and managing reputation and communications demands a real skillset.
Now is the time to re-assess the risks your organisations faces and ensure a robust crisis communications strategy is part of your emergency plans.
With our partners at Padua Communications, we will work with your senior management team to develop a detailed communications plan, tailored to your business.
Our crisis communications strategy will:
- Audit the risks to your business and assess where you are most vulnerable
- Write an operational crisis communications plan with directives and actions for staff throughout the organisation
- Integrate these crisis communications procedures into your existing emergency procedures
- Establish a chain of command
- Create a crisis communications manual
- Refine your key messages and writing holding statements
By the end of the process, you will have the tools in place to manage your communications and protect your reputation at critical moments.
Our strategic support is supplemented by a range of crisis communications training courses, and if you’re in the midst of a crisis we can provide support at short notice.
Read more: Our deep dive into crisis management
The whole process from start to finish was professional and thorough. We worked directly with Ann and Nicky who were extremely personable, approachable and went the extra mile to give excellent customer service. I’d highly recommend Rough House Media and would be delighted to work with them again. Nicky Pysden, Brewers
When a client had a very challenging problem to deal with, Rough House seemed the natural choice. And that proved to be absolutely correct. They walked me through how the process would work with the client. When we met the client Ann was confident and reassuring – the client was put at ease. We worked well together – working off each other to pull together some recommended messaging for him. Ann then talked the client through how to handle any media enquiries. I would have no hesitation in working with Ann again, or recommending her. She really knows her stuff. Nicky Parker, Bang Consulting