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Rough House Services: Frequently Asked Questions

by Ann Wright, September 9, 2020

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What is Rough House Media – what do you do?

We specialise in helping clients raise their profile, improve their media
relations and deliver their key messages via bespoke training courses, media and crisis communications consultancy and video production.

We pride ourselves on the high quality of our work and excellent customer service: we have clients who have been with us for over 20 years.

Where are you based and how long have you been going?

The company was founded in 1998 by a group of BBC journalists whose varied careers have spanned television, radio, newspapers, online and magazines.

We are based in Richmond, and work all over the world.

What clients do you work with?

Our client list is roll-call of prestigious and high-profile global institutions, multinationals, professional bodies and charities.

They include the International Committee of the Red Cross, Cambridge University, the Institution of Occupational Safety and Health, the International Chamber of Shipping Ofgem, Bowel Cancer UK, Battersea Dogs and Cats Home, Institutional Investor and The Leprosy Mission International.

Does Rough House specialise in any particular sectors?

Our team has particular expertise in sectors including education, healthcare, chemical industries, animal welfare and conservation.

What experience does your team have?

The strength of the Rough House team is our experience in all aspects of the mainstream media, social media and communications.

We have worked in for the BBC, ITV, Sky and national newspapers in news, current affairs, investigative journalism, documentaries, business and sport.

Between us we have trained thousands of people across the world, from senior company executives to leading academics, written thousands of articles for newspapers, magazines and websites, and produced hundreds of films, both for broadcast and corporate clients.

Where can your training courses be delivered?

We deliver courses in the most appropriate format for your circumstances – whether face to face or online.

Face to face courses are portable: they can be held in purpose-built studios, at your own offices or at an external venue. In the latter two cases, we create a mock studio for the practical exercises.

Online courses give you flexibility and enable you to offer training to delegates from all over the world. We have run virtual courses for people from the Far East, South Asia, North America and Europe, as well as the UK.

How interactive are your courses?

We believe that the best way for people to develop their skills and confidence is through practical experience.

All our courses include a range of interactive exercises, and we provide immediate feedback with constructive advice on how to improve. After the course, delegates receive written feedback, and an e-book, summarizing everything covered.

You provide a range of different courses. Can any of these be combined?

As all our courses are bespoke, we will tailor them to your precise needs.

We will work in close consultation with you to design the right course for you, whether that is a mixture of media and presentation skills, media relations and smartphone video or crisis communications strategy with crisis interviews.

How many people can be trained at any one time?

We work with both individuals and groups and can train any number of people at one time, depending on your requirements.

How long do your courses last?

Courses can last for two hours, half a day, a full day or more. As our courses are bespoke, the length and timing will be determined by your needs.

How far in advance do we need to book?

We have a large and responsive team and are able to provide our services at short notice, if needs be.

What kind of videos do you produce?

Whether you need a video to launch a campaign, promote your services or for internal consumption, we can help.

Our team has produced videos for a range of clients including PwC, the Kennel Club, Unicef, Canada Life, Southampton and Brentford football clubs, and the global chemical manufacturer Solvay, as well as hundreds of short films and documentaries for BBC1 and ITV. You can view a selection of our videos on our YouTube channel.

We also recognise that employing a production company is not practical for many clients, so have created our own Smart Video course to help you produce your own videos, using a smartphone and low-cost editing equipment.

If you have any further questions about any Rough House services, do please give us a call on 020 8332 6200 or email on info@roughhouse.co.uk.

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Oriel House
26 The Quadrant
Richmond
TW9 1DL

020 8332 6200
info@roughhouse.co.uk

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