Here are our top tips for managing your reputation through the coronavirus crisis: Do the right thing: show that you care about your staff, your clients and the wider public. Witness the backlash against Britannia Hotels for treating their staff badly and Sports Direct for defying the lock-down. Keep communicating: don’t let there be a […]
Crisis, what crisis? Near perfect response to Coronavirus
When you’re hit by something as potentially harmful as coronavirus, you need to keep calm, come up with a plan (if you haven’t got one already) and communicate that simply and clearly to your staff and customers. As well as wanting to know you’re on top of things, people will also want to feel you’re […]
Off the record: lessons from the Huawei controversy
The government has become embroiled in another unwanted controversy – this time over leaked information about a meeting of the National Security Council. It would appear the Council, which is chaired by the PM and is made up of senior cabinet ministers, is anything but secure after details of their talks were passed on to […]
PR made easy for SMEs: webinar
This month, I was privileged to be asked to deliver a webinar PR made easy for SMEs, by Start Up Richmond. During the webinar we discussed how to do your own PR, including how the media works and what they’re looking for, what makes a good story, how to decide the right media outlet for […]
Media Skills for Conservators
Recently, I gave a speech Media Skills for Conservators at the annual conference of the Institute of Conservation. The aim was to get conservators and restorers to think about the importance of media skills – why they might be valuable for them and the skills it might be useful to might develop. In a packed […]
What do you learn in a crisis simulation?
Why might your company need a crisis simulation? Indeed what is a crisis simulation? In easy terms, it is when we recreate a potential emergency situation, and your team have to deal with the PR fall out – reacting in real time. This could involve the whole company, your senior leadership team, your PR department, […]
How to handle a press conference: five quick tips
If you’re expecting a lot of media attention, it can make sense to organise a press conference. This is particularly true if you’re in the midst of some kind of emergency or looming PR disaster. The advantages are that: it gives the impression that you are open and transparent, it helps you take control of the […]
7 Examples Highlighting the Importance of Branding
Vida Barr Jones is the managing director of the branding and marketing agency, Focus7 International, which specialises in impactful creative, intelligent CRM systems and dynamic digital builds. It lives up to its strapline “we don’t do dull!” In this guest post, she gives us seven examples that highlight the importance of branding. Branding is everywhere, from […]
How to get TV coverage
Most PR departments and agencies we work with have excellent relationships with their target print media, and do a great job securing coverage. However, many find it more tricky to interest TV programmes in their stories. This is a shame, because there are undoubtedly thousands of stories out there which would work brilliantly on television, […]
The benefits of entering awards
Have you ever entered your business for an award? Are you an award winner? If not, it’s something which is well-worth considering. Winning, or even being nominated, is an excellent opportunity for some positive PR both in the short and long-term. After all, if you win, you will always be able to describe your business as “award-winning” […]
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