What is Rough House Media – what do you do? We specialise in helping clients raise their profile, improve their mediarelations and deliver their key messages via bespoke training courses, media and crisis communications consultancy and video production. We pride ourselves on the high quality of our work and excellent customer service: we have clients who […]
Virtual media training: the benefits
The coronavirus pandemic has not been easy on business, to put it mildly: countless firms have gone under, hundreds of thousands of jobs have been lost, and even more difficult times lie ahead as we begin to feel the full effects of the contagion. As things stand, it is hard to imagine cinemas, theatres and […]
Dealing with the media after a death in service
“Have you ever done any preemptive planning to deal with/address/respond to potential loss (death) of members/workers within an organisation? If so, or if you have any resources you can direct me to it would be appreciated.” That was the question posed to me by a relative who works for a public service in Canada. And […]
Online interviews: 10 golden rules
Social distancing and self-isolation have both had a major impact on how TV news is gathered and transmitted. Nowadays it is rare to see an interviewee in the studio. Rather they are sitting in their living room or spare room, staring straight down the webcam of their laptops, a clutter of book cases, pot plants, […]
Lock-down services from Rough House Media
With the whole world in quarantine and businesses facing challenging and uncertain times, Rough House Media has adapted its lockdown services, and can help our clients in three main ways: If your business is under the spotlight, we can provide crisis communications support, crafting responses to help you protect your reputation in the long-term. If […]
Coronavirus crisis: How to keep your good name
Here are our top tips for managing your reputation through the coronavirus crisis: Do the right thing: show that you care about your staff, your clients and the wider public. Witness the backlash against Britannia Hotels for treating their staff badly and Sports Direct for defying the lock-down. Keep communicating: don’t let there be a […]
Coronavirus outbreak: A question of trust
I went into Boots to pick up a prescription (nothing serious) and as I was queuing, I spotted a notice about surgical masks. It said they had all been sold out and gave no indication when further stocks would be available. When I asked an assistant if she knew any more, she shrugged her shoulders […]
Handling a crisis: getting the comms right
We often focus on things that go wrong, but here is an example of a company handling a crisis well. So, credit where it is due. The gas supplier Cadent and the local authority responded quickly and sympathetically to an emergency that affected over 2,000 homes. It started when a water main burst in a […]
Crisis management: a deeper dive
One of the most crucial – yet most neglected – areas of business planning is to know how you’re going to protect your reputation if an emergency or crisis unfolds. We often find that crisis management is low down on the list of priorities for a PR department – until the worst happens and they […]
Happy Christmas from Rough House Media
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